Casson Hardware trade program is tailored for interior designers, builders, contractors, architects, and professionals shaping residential and commercial spaces. We provide exclusive benefits, insider resources, and dedicated support to streamline your projects.

Exclusive Pricing

10% discount for all orders valued under $2000 CAD.
15% discount for orders valued $2000 CAD and over.
Larger Volume orders can be reviewed on a case by case basis.
Free Shipping for orders over $250 CAD within North America.
Exclusions:
Extra fees may be applicable for oversized/ overweight orders.
Extra fees for rural or remote territories may apply.
1925Workbench, Fritsjurgens, Maison Vervloet, Serafini and Custom Made to Order items are currently not eligible for discounts. Bocci has a 10% discount cap.

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Discounted Sample Program

We offer a 30% discount on Finish Samples for Trade members.
This is automatically set up to discount by 30% in your trade portal.

Self Serve Portal

Use the Casson Trade Portal for discounts and quick orders/ quotes.
No passwords required. Simply login, and a 6-digit code will be sent each time to the email address used for the application.
The online trade portal grants access to all eligible products with discounts - please learn more about our trade program here, or login here to place immediate orders online.

Direct Sales Assistance

For additional assistance with quotes and inquiries please email sales@cassonhardware.com. Please allow for 1-3 business days for a response depending on the volume of inquiries.

Having Trouble?

Missing Discounts

Please ensure you're logged into your account. The account icon is located in the top right corner of the website.

Ensure selected items qualify for the trade discount. Note that the items 1925 Workbench, Fritsjurgens, and Maison Vervloet are not eligible for discounts.

If you haven't used your trade account in the past year, consider creating a new account or contact trade@cassonhardware.com for assistance.

Company Accounts

Trade customers often create company-wide accounts for efficient collaboration, sharing project orders and records.

To simplify access for team members, we recommend using email addresses like orders@company.com (no password required). After trade account approval, team members can log in using the email, and they'll receive a six-digit code for access which will be emailed to the set up account.

Order Management

Once logged into your customer account, you will be able to view all past orders and draft orders.

If a return is required, please review our Returns Policy ahead of time for additional information.

Easily access the returns portal through the accounts page by clicking on the relevant order, simplifying the return process for your convenience.

Trade Account Application

Interested in a Company wide account? Use a general email address to track orders and quotes from one profile.

Already a member but looking to update your tax exemption forms? Submit here!

Additional Assistance

Try our FAQ page or contact us using the addresses below.

For sales inquiries, formal quotations and product information, email us at:
sales@cassonhardware.com

For questions and concerns on your orders and shipping updates you can reach us at:
warehouse@cassonhardware.com

For returns refer to your account for easy processing or email:
returns@cassonhardware.com

For information about joining our Trade Program, troubleshooting account errors and setting up appointments or meetings, email
trade@cassonhardware.com

All media requests can be sent to:
pr@cassonhardware.com

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Trade Program